This position centers around services account management and requires relationships with a diverse group of internal and external constituents to see opportunities and ensure deals are completed accurately and in a timely manner. You will work with skilled account management and other specialist sales teams, as well as delivery teams responsible for the successful customer outcomes.
Build and maintain relationships with customers and partners, from individual contributors to C-suite executives, through regular meetings and ethical sales methods.
Plan and prioritize sales activities to achieve business objectives, exceed quota targets, and develop long-term sales strategies.
Lead and coordinate with internal teams to deliver comprehensive service sales solutions and partner with extended services team resources throughout the sales cycle.
Sell solutions from Cisco’s service offerings, using a consultative approach to address unique business problems and strategic objectives.
Navigate procurement processes, negotiate service pricing, and manage margins to align with customer needs and Cisco's terms.
Attend and present at meetings, liaise internally and externally, and tailor communication to diverse cultures for effective stakeholder management and business development.
Follow standardized sales processes, manage forecasts with regular submissions, and ensure timely responses to sales inquiries
Work collaboratively with customers, channel partners, and account team members to meet business goals and objectives; use appropriate communication methods to influence others and establish relationships.
Support customers during the sales process; seek and take appropriate actions on customer requirements while balancing business needs; resolve difficult issues efficiently and in a professional manner; take responsibility for customer satisfaction and loyalty.