JPMorgan Tax Market Intelligence Manager - Associate 

United Kingdom, England 

590902780

As a Tax Market Intelligence Manager, within the Client Tax Operations Utility, your primary responsibility will be to maximize the client experience and comply with tax regulations globally by facilitating the collection of valid client tax documentation, the application of withholding tax and refunds and the submission of regulatory reporting. This is a dynamic function requiring consistent compliance and controls, enhanced response to regulatory and market changes and operational excellence in our business processes and technology. You will be responsible for supervising the assessment and documentation of operational impact in respect of regulatory, market and business driven changes. You will also be responsible for providing tax technical insight across the Client Tax Operations Utility and support for business-driven change programs. You will influence enhancement of operations procedures and the introduction of new product offerings to develop our operational tax services. You will also be responsible for a team of five market intelligence associates.

Job responsibilities

• Leads, mentors and manages the Tax Market Intelligence team, fostering a collaborative culture and high performing team through clear objective setting and regular performance reviews
• Completes oversight of assigned team activities and controls framework
• Oversees the timely and accurate delivery of operational changes in respect of market and regulatory change
• Completes ongoing review of existing operational tax processes to identify risks and areas for enhancement, and implementation innovative solutions
• Identifies, escalates and participates in resolution of risk incidents
• Provides tax technical support to all operational teams within the Client Tax Operations Utility
• Identifies opportunities for Product expansion and driving operational change, ensuring sounds judgement is provided when offering recommendations
• Collaborates with Custody Tax Product and Corporate Tax in support of regulatory, market and strategic change/projects
• Collaborates with internal control teams in support of internal and external audits
• Communicates with external agents and tax authorities in support of regulatory and market change
• Works with and contributes to internal Operational Working Groups, including support of utility and site people agenda and wellbeing initiatives

Required qualifications, capabilities, and skills

• Be able to demonstrate a deep understanding of international withholding tax practices and regulatory change management
• Have proven leadership and team management skills, with the ability to develop a team
• Have excellent analytical, organisation and problem solving skills
• Be able to discuss your process improvement experience, where you clearly articulate ideas, concepts and procedural changes
• Have strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all level
• Be able to give examples of your risk awareness and operational control experience within financial services
• Have proven experience within an arena where accuracy is critical within strict deadlines
• Have a technical mindset with awareness of MS Excel, Alteryx, Tableau and UiPath