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Adidas STORE MANAGER FACTORY OUTLET CHANGI CITY POINT 
China, Shanghai, Yangpu District 
589930271

12.08.2024
Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The

same can be explained as follows:

  • Meeting or exceeding store sales and profit targets.
  • Managing all resources within the store to provide customers with a leading shopping experience.
  • Driving the proper execution of established policies, procedures, initiatives and directives.
  • Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Primary Sales & Business Acumen

  • Take full ownership of the store and its commercial success.
  • Manage the controllable operating expenses to keep within the agreed budget.
  • Analyze relevant data to probe and challenge the status quo.
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
  • Drive continuous improvements in the store’s sales, productivity and profitability.
  • Ensure the legal and financial integrity of the store.

Customer Service

  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
  • Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
  • Ensure proper in-store Brand execution according to established standards and directives.
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
  • Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
  • Direct the shop operation on a daily basis to ensure delivery of commercial targets.
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
  • Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
  • Ensure cash register transactions are processed quickly and accurately.
  • Lead and implement all applicable loss prevention policies and procedures.
  • Maintain a safe and productive shopping and working environment.
  • Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
  • Participate in planning & presenting monthly team meetings.
  • Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.
  • Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.
  • Provide monthly consumer and retail feedback to all retail adidas related teams.
  • Ensure offices and stockroom are clean and provide for a good working environment.
  • Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

  • Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.
  • Ensure all HR policies and procedures are adhered to.
  • Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
  • Share best practices to drive the collective performance of all district stores.
  • Complete all applicable training programs and effectively apply the learning on the job.
  • Seek coaching and learning opportunities to continually improve your performance development and increase performance.
  • Plan and implement the Recognition Program.
  • Ensure staff receive on the job coaching, mentoring & education.

Experience:

  • Functional: Minimum 3 years experience in Store Management and in a supervisory role
  • Industry:Preferably in apparel/ fashion/ FW or FMCG Retail \
  • Exposure: Sports, Fashion

Degree or Diploma inRetail Management/


IT:

  • Outlook: Advanced
  • Word: Advanced
  • Excel: Advanced
  • PowerPoint: Advanced

Language skills:

  • English: Advanced
  • Local Language: Fluent