Uber Community Operations Manager 

United States, West Virginia 

589544037

This role is a key position in the Centre of Excellence (COE), Uber Hong Kong. You will demonstrate your experience and industry-standard methodologies to help build effective, scalable processes. For this role you would need to be operationally focused, have a flair for people management, and be an enthusiastic problem-solver with some experience in leading support for business products. This will be a managerial role with a heavy focus on people management and continuous process improvement.

• Candidate must have proven ability in developing teams, leadership experience, and background in running scalable operations.
• Process & People Management experience, consistent delivery on important metrics, run site wide projects
• Strong background in developing people, interaction and collaboration in different regions, and manage expectations and relationships.
• Candidate should have a minimum of Excel and analytics skills (SQL knowledge/experience is a plus)

Other Skills You Need To Be Successful

1. Project Management
2. Performance Management
3. Manage Multiple LOBs/Sites/ Leaders
4. Stakeholder Management
5. Building Relationships
6. Business Presentations
7. Virtual Management
8. Analytical Presence

Basic Qualifications

People management experience with proven ability to effectively manage, set team goals,

• Communicate in English and Cantonese
• Develop people to their highest levels of performance
• Guide your teams through challenging managerial situations
• Professional experience with optimization, processes, systematic organization, program, or project management.
• Data/Analytics experience; Excel proficiency.
• Exceptional writing and verbal communication skills
• Willingness to participate in some night meetings, interviews and project calls when required
• Experience working in high-volume or multifaceted work environmentInterpersonal Skills to deal with different kinds of stakeholders (Internal or External)
• People engagement, to be a team player as opposed to working in silosAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world

Preferred Qualifications:

• Managerial Experience
• Project Management
• Site Management Experience
• Handled multiple programs and sites

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .