Honeywell Sr Field Service Supervisor 

Canada 

589118841

You will report directly to our Field Service Manager and work out of our designated location on a hybrid work schedule.

KEY RESPONSIBILITIES

In this role, you will impact the success of our field service operations by:

• Managing and overseeing the Field Service team, ensuring efficient and effective service delivery
• Developing and implementing strategies to optimize field service operations and improve customer satisfaction
• Assigning and scheduling field service technicians to meet customer demands and service level agreements - Monitoring and analyzing field service performance metrics to identify areas for improvement
• Providing technical guidance and support to field service technicians
• Collaborating with cross-functional teams to drive continuous improvement initiatives
• Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensuring compliance with company policies, procedures, and regulatory requirements

YOU MUST HAVE

• Minimum of 5 years of proven experience in field service management or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Excellent leadership and team management skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Excellent communication and people-oriented skills

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Excellent problem-solving and decision-making abilities
• Strong business acumen
• Ability to build and maintain strong relationships

• JOB ID: HRD238908
• Category: Customer Experience
• Location: 85 Enterprise Blvd., Suite 100,Markham,Ontario,L6G 0B5,Canada
• Exempt