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Tesla Customer Experience Specialist Delivery United Kingdom, England, Newcastle upon Tyne 589112136
13.08.2024
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What You’ll DoWhat You’ll Bring
- Deliver vehicles to customers' home or work addresses, providing a professional and positive handover experience.
- Ensure customers are familiar with their new vehicles by explaining features, functions, and benefits.
- Maintain a high level of customer satisfaction by addressing any questions or concerns during the delivery process.
- Act as a chaser to pick up other customer experience specialists, ensuring timely and efficient coordination.
- Manage delivery schedules and logistics to meet customer expectations.
- Provide feedback to the sales and delivery teams to improve processes and enhance customer satisfaction
- Full UK driving licence with no more than 6 points.
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Proven track record of delivering excellent customer experiences.
- Customer-focused with a positive and professional attitude.
- Flexibility to work on weekends and evenings as required. A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
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