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Tesla Customer Experience Specialist Delivery 
United Kingdom, England, Newcastle upon Tyne 
589112136

13.08.2024
What You’ll Do
  • Deliver vehicles to customers' home or work addresses, providing a professional and positive handover experience.
  • Ensure customers are familiar with their new vehicles by explaining features, functions, and benefits.
  • Maintain a high level of customer satisfaction by addressing any questions or concerns during the delivery process.
  • Act as a chaser to pick up other customer experience specialists, ensuring timely and efficient coordination.
  • Manage delivery schedules and logistics to meet customer expectations.
  • Provide feedback to the sales and delivery teams to improve processes and enhance customer satisfaction
What You’ll Bring
  • Full UK driving licence with no more than 6 points.
  • Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proven track record of delivering excellent customer experiences.
  • Customer-focused with a positive and professional attitude.
  • Flexibility to work on weekends and evenings as required. A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • A passion for Tesla's mission to accelerate the world's transition to sustainable energy.