Build Strategy
- Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.
- Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies.
- Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
Education
- Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
- Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.
- Demonstrates new and updated products to increase internal virtual teams' product understanding.
Leverage Partner Ecosystem
- Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.
- Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.
Scale Customer Engagements
- Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation.
- Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers.
- Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
- Anticipates customer needs and issues through data gathering.
Solution Design and Proof
- Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
- Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements.
- Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
- Presents and applies reference architectures to partners or customers for their technology sets.