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How our hybrid model works
This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
Design and document solutions for new and existing teams using Workfront
Facilitate effective discovery and design sessions for teams interested in onboarding Workfront or enhancing their use of Workfront
Identify root problem statements and document comprehensive requirements from discovery and design sessions with stakeholders
Lead prioritization exercises with stakeholder groups to help determine how internal and tech capacity should be best utilized to drive value
Recommend and document platform and workflow designs using digital collaboration tools
Internally test Workfront configuration and Fusion development prior to stakeholder user acceptance testing
Facilitate unit testing and end-to-end user acceptance testing with stakeholders
Support rollout and change management activities associated with onboarding and enhancements
Support strategic internal initiatives across all workstreams with a focus on documentation
Assist Tactical Execution, Support, and Reporting for Workfront
Ongoing troubleshooting and support for Lines of Businesses utilizing Workfront
Aids in establishing metrics, builds reports and dashboards to assist in user workflow, portfolio/program/projects, channel deliverables, project types and resource management to align to key OKRs
Basic Qualifications
Bachelor’s Degree or Military experience
At least 3 years of experience designing marketing platform solutions
At least 2 years of experience implementing Workfront solutions
At least 2 years of working in marketing as a discipline
Preferred Qualifications
Experience in workfront implementations and enhancements with a financial services company
Adobe Workfront Project Manager Certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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