NetApp Manager Workplace Experience 

United States, California, San Jose 

586621303

Reports to the Director, WX Americas West Region, and collaborates with various teams and vendors.
Requires self-drive, independence, critical thinking, and adaptability.
Manages budgets and daily operations of programs including:

• Food, Janitorial, Space Planning, Event Management, Meeting Room Management, and Employee Amenities.
• Shipping and Receiving, Business Cards, Office Supplies, Sustainability Initiatives, ISO Audits, and Site Communications.
• Employee Discount and EV Charging Programs, Fitness Center, and Waste Services.
• Develops Service Level Agreements, manages personnel, and ensures operational efficiency.
• Serves as the primary contact for Service Providers and negotiates contracts.
• May require occasional after-hours involvement and emergency response.

Responsibilities:

• Oversee financial budgets for all programs.
• Develop policies and procedures.
• Manage and develop Direct Reports.
• Performance manage Vendor Service Providers.
• Collaborate on RFP initiatives for contracts.
• Lead Site Alignment initiatives.
• Conduct Quarterly Business Reviews with Vendor Service Providers.
• Manage projects that impact Site Services.
• Align with Sustainability Initiatives.
• Support ISO 14001 program.
• Develop community partnerships.
• Support Reception Services and establish feedback mechanisms.
• Assist in preparing facilities for all users.
• Support site openings and events as needed (travel may be required).
• This position works collaboratively with other Site Services managers.

• BA/BS degree or equivalent with 8+ years of experience in Workplace Resource and Space Planning Management.
• Proven expertise in personnel management and project management.
• Strong analytical, negotiation, and presentation skills.
• Proficiency in MS Word, Excel, and PowerPoint.
• Excellent communication skills and supports innovation and change.
• Primarily on-site role, requiring frequent presence to support WX programs.