EY ServiceNow Analyst - Staff Consulting Location OPEN 

United States, Illinois, Chicago 

58535641

You'll join a tight-knit team in a rapidly growing area of our tech consulting business. It's a high-profile role, in which you'll be ensuring that set outcomes are achieved and projects are delivered. As you do, we'll support you in developing project management and relationship building skills that could help define your career.

Your key responsibilities

Here, you'll be on the ground floor working across a wide portfolio of clients, each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' HR, Customer Service, Compliance, Facilities, Legal or IT solutions through ServiceNow. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. You'll often work on-site, facilitating interesting conversations and presenting to executives of technology companies, so you'll need to personally understand and influence our clients.

Skills and attributes for success

• Work on project team across all aspects of ServiceNow project and solution delivery

• Overseeing application and workflow configuration

• Developing client-specific reporting processes and integration components

• Working closely with ServiceNow technical teams to set up the SaaS Platform

• ​​Providing trusted advice on how digital transformation and technology enablement can lead to improved performance

To qualify for the role you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline; supported by experience in a similar technical environment

• ServiceNow technical experience

• A customer-focused approach to work, and the ability support in the development of digital platform strategies

• The ability to meet strict deadlines

• The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds

• A flair for identifying and recommending opportunities to grow our client base

• Be willing and able for regular travel to client sites

Ideally, you'll also have

• A driver's license valid in the U.S.

• 2 years of relevant work experience

What we look for

We're interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You'll also need excellent communication and presentation skills. We'll look to you to have the ability to express big ideas to senior leaders while also having the drive to build your technical skills.  If you're ready to make your mark in a team that's poised to take the industry by storm, this role is for you.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.