Contributes to the design, roll-out and governance of financial solutions, including:
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Supports the management and control data flows to and within Finance applications to ensure integrity and completeness of data.
Supports Full Suite Reporting Ledger LATAM and NAM data & queries investigation and works closely with stakeholders for end-to-end resolution of Daily/Month End/Quarter End Close issues. The officer is essential in ensuring all critical and high issues are managed and resolved within the proper timeframe.
Assists in setting business and information architecture standards for Finance
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Manages implementation of procedures and development of analyses and report.
Integrates established disciplinary knowledge within own specialty area with basic knowledge of related industry practices.
Delivering of routine and defined outputs.
Escalates problems or issues relating to transactions, processes, reports or, procedures.
Performs other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2+ years of relevant experience
Ability to communicate with diverse teams and stakeholders
Ability to conduct meetings, training or customer interactions in English
Strong problem-solving skills with a proactive approach
Ability to resolve tickets within established SLAs
Attention to details to ensure accuracy and prioritization skills for issue resolution.
Experience managing tickets using platforms like ServiceNow, Jira, or similar tools is a plus.
Experience working in a fast-paced environment.
Proficient knowledge of how the team interacts with others in accomplishing the goals of the area.
Has working knowledge of industry practices and standards.
Education:
Bachelor’s/University degree or equivalent experience