Boston Scientific Analyst Sr Dispute Resolution GBS 

Costa Rica 

583353272

Costa Rica-Heredia

Hybrid Roles:

Your Responsibilities include:

• Perform all aspects of the Cash Applications function in daily assigned team activities.
• Process and reconcile accounts receivable and remittances.
• Conduct cash posting for both electronic and manual processes and remittance posting.
• Handle credit card payment by phone or e-mail, including processing and researching.
• Create regular reports to accurately track financial information.
• Execute periodic audits of the general ledger and company financial documents.
• Address payment issues such as double payments or other discrepancies.
• Engage in collection management processes as necessary.
• Assist with performing analysis and audit requirements, preparing documentation, and auditing SOX controls to ensure the controls function as intended.
• Provide monthly reporting, reconciliations, close, and controls within required deadlines.
• Prepare periodic management reports on KPIs, including Lockbox, Checks, Wire/ACH payments, Credit Card payments, payment timing, SRAI, Consignment offsets, etc.
• Assist AR Management with ensuring accurate and timely close activities.
• Resolve complex cash reconciliations related to Accounts Receivable and non-AR related.
• Support documentation of controls and processes in assigned areas, particularly for changes, including DTPs.
• Document the root cause of Cash application issues and resolve any impact on controls.
• Provide recommendations to management for process improvements.
• Additional projects and responsibilities may be assigned at the manager’s discretion.
• Participate in transactional activities, such as acquisitions, when required, and accomplish goals.
• Understand all aspects of the Cash Applications function and AR process.
• Collaborate closely with AR Management on current and future projects and initiatives, including implementation, testing, determining key stakeholders, and documenting processes.
• Confirm that cash receipts have been applied correctly, completely, and accurately into the ERP system.
• Act as liaison between Credit & Collections, Customer Service, Rebates, and Sales, partnering closely on issues involving cash/credit card applications.
• Resolve complex issues related to cash application processing.

What We’re Looking For:

Bachelor's Degree Requirements:Finance, Accounting, Programming

Minimum of 5 years of related experience, particularly in a Cash Application environment, or an equivalent combination of education and experience.

Desired Knowledge:

• Experience in credit card processing and reconciliation.
• Paymetric experience is advantageous.
• ERP migration experience.
• Familiarity with SAP ECC and S4Hana, or other accounting systems, is highly recommended.
• Project management skills with the ability to initiate and complete projects effectively.
• Analytical and creative mindset.
• Exceptional attention to detail and data accuracy.
• Experience developing Accounts Receivable metrics and dashboards.
• Excellent written and verbal communication skills for engaging with both internal and external customers.
• Professional interpersonal and customer service skills; capable of interacting with internal and external customers professionally.
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple tasks.
• Capacity to maintain strict confidentiality regarding client matters.
• Strong work ethic and ability to handle multiple tasks and deadlines concurrently.
• Extreme attention to detail and outstanding organizational abilities.
• Thorough knowledge of accounts receivable, cash, general ledger systems and procedures, financial chart of accounts, and corporate procedures.
• Results-oriented with excellent attention to detail and organizational skills.
• Strong analytical decision-making and problem-solving capabilities; clear communication and collaboration skills; strong interpersonal skills.
• Customer service orientation.
• Comfortable with frequent changes and ambiguity within a matrix organization.
• Ability to meet targets and objectives efficiently.
• Competence in fostering teamwork, positive energy, and efficiency following company principles.
• Experience with SOX compliance requirements is beneficial.
• Adaptable to new and varied tasks with a desire to learn and advance your role.