Boston Scientific Analyst Sr Dispute Resolution 

Costa Rica, Heredia 

210745384

You're Responsibilities include:

• Organize, analyze, resolve disputed/deducted billing issues that impact the cash collection process, credit and rebill when necessary, effectively convey via verbal or written communication summary of root cause, conclusion and resolution of billing issues that are impacting the collection process.
• Independently set priorities, overcome challenges, and obstacles by taking responsibility to make decisions to drive goals/assignments to completion.
• Collects and analyzes large quantities of data to identify root causes. Provide supporting data and leads initiatives to eliminate the root causes of disputes and deductions.
• Negotiates solutions, maintaining an assertive, yet professional manner; understands that there are different negotiation styles and adapts as the situation demands.
• Establish strong working relationships with both internal and external stakeholders, developing a strong understanding of the intricacies of large, complex customer organizations.
• Looks for continuous improvement opportunities and sets leading example for other team members.
• Support internal and external audits gathering data as needed.
• Adhere to all financial and internal controls.

What We’re Looking For:

• Bachelor's degree in: Accounting, Finance, Business Administration.
• English Level: 80% or above.
• Experience: 4-5 years.
• Or an equivalent combination of education and experience.
• Desired knowledge: SAP, Get-Paid, Salesforce Service Cloud, Power BI.