Bank Of America Assistant Vice President/Vice President Network 

Singapore 

582369094

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential. The candidate should possess excellent problem-solving, communication, and customer service skills. This role requires a proactive professional dedicated to optimizing network service delivery and ensuring seamless operations.

Leadership and Strategy

- Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

- Manage the lifecycle of network components, from planning to decommissioning.

- Ensure compliance with industry standards for security, performance, and reliability.

- Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

- Lead contract negotiations and manage relationships with network service providers and hardware vendors.

- Oversee procurement processes to ensure cost-effectiveness and budget adherence.

- Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

- Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.

- Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

- Identify and mitigate risks, including security vulnerabilities and service disruptions.

- Ensure compliance with regulatory requirements and internal policies.

- Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

- Drive initiatives to enhance network performance, reliability, and security.

- Stay updated on industry trends and emerging technologies.

Transition Management

- Develop strategies for seamless handovers of new or upgraded infrastructure.

Inventory Management

- Oversee the inventory of network components, ensuring accuracy and completeness.

- Maintain detailed records of circuit ownership for accountability and proper management.

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills and Competencies

- Deep knowledge of network infrastructure components.

- Proven contract negotiation and vendor management skills.

- Strong project management skills, able to handle multiple initiatives.

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience