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Apple Americas Channel Support Account Manager United States, Texas, Austin 582360367
07.04.2025
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As a Channel Support Account Manager, you can experience the best of both worlds, working with thousands of our external Reseller Partners as well as working closely with the best minds within other functions of Operations. This role has a wide range of responsibilities that are focused on Account Management. The position entails covering Collaboration, Planning, Forecasting and Replenishment (CPFR) weekly process with key channel partners. To achieve this end the main Account Management activities are: working with regional Supply Planning, Sales, and Sales Finance in the analysis, dedication and delivery of product. The Channel Support Account Manager is the single point of contact to the account for all monitoring, reporting, and communications of operational issues, from pre–Purchase Order (PO) activities receipt to Proof of Delivery (POD).
- Bachelor of Science in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or relevant field required. MBA or Advanced
- Degree preferred.
- 3+ years of planning experience in Supply Chain, Sales Operations, or Retail industry required.
- Excellent business communication and presentation skills. Additional language proficiencies are a plus.
- Advanced level of Excel and data analysis skills
- Ability to toggle between strategic and detail-orientated thinking.
- Ability to influence across multi-functional teams and work in a matrixed environment.
- Capacity to thrive in an environment where accountability without control is prevalent.
- Enthusiasm for working through ambiguity.
- Strong work ethic, perseverance and flexibility.
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