Red hat Information Systems Engineer m/f/d 

United States, Pennsylvania 

582016344

What you will do:

• Proactively monitor the maintenance of all IT-related systems

• Coordinate troubleshooting of frontline issues in the communications room and with the deployed audiovisual equipment

• Platform management to include video conferencing, digital signage, and print infrastructures

• Communicate with internal and external stakeholders on problem resolution

• Serve as a key technical engineering point of contact for office projects, including new offices, moves, expansions, refits, and integrations of company acquisitions

• Interpret customer needs to help develop comprehensive AV solutions

• Hardware procurement related to office IT build outs for office moves and expansions, as well as ongoing maintenance of office infrastructure

• Provide feedback on, and contribute to new office build standards

• Designer, integrator and support vendor management

What you will bring:

• Effective written and verbal skills in English

• Effective communication skills with technical and non-technical audiences

• Proven expertise in an IT hardware support role, working in a technical area and interacting with customers and executives

• An understanding of AV infrastructure as well as audio and video control systems such as Crestron, Kramer and Extron

• Some experience with IT communications room architecture, IP networks, switching and routing and physical network cabling infrastructure, AV infrastructure, and printing tools

• Experience in IT industry with a multi-platform background including Mac and Windows

• Proven record of experience working with external technology vendors in project execution

• Knowledge of the systems used in Audiovisual solutions Unified Communications (UC) platforms such as Google Meet, Cisco WebEx, Zoom, Slack

• Proactive and driven in your work.

• Experience in establishing priorities, working independently, and execution of objectives without supervision

• attention to details

• Ability to handle multiple tasks / projects at once

Nice to have:

• Experience in signal extension such as HDBaseT, AV-over-IP and Dante

• Working knowledge of AV/IT monitoring software

• Experience in configuring audio DSP equipment

• Working knowledge in Python scripting and automation