Honeywell Lead Cust Exp Specialist 

Romania 

581489600

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

• Processing Returns
• Customer Invoicing
• Deliver Forecast Reports
• Administrative Support
• Order Processing

• High School Diploma, or equivalent. Some experience in the field.

• Technical knowledge specific to (stated field)
• Good communication skills
• Good administration skills
• An ability to take initiative and work with limited direction

• Competitive Salary regularly increased based on your performance;
  
• Market-leading Sales performance incentive rewarding your individual achievements;
  
• Enjoy 25 vacation days per year, plus extra days off for life's special events
  we provide meal vouchers;
  
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
  
• Medical Insurance Plan paid by the company;
  
• Christmas and Easter bonuses;
  
• Recognition & referral bonus programs;
  
• Comprehensive induction, ongoing training and development to set you up for success;
  
• In-house and external learning platforms (Udemy) to continue to expand your skills;
  
• Work experience opportunities to help you grow your career with us;
  
• Global employee networks to help you connect and grow;
  
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
  
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
  
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
  
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
  
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
  
• 3 + 2 hybrid work arrangement to support your work-life balance;
  
• Flexible working hours;
  
• Fresh fruit days in the office.
  
• Equal opportunity statement
  

• JOB ID: req439149
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt