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Ford Collections Manager Mexico 580013876
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The Role:
- Develop, implement, and track collection strategies to prevent losses.
- Monitor collection KPIs to ensure targets are met.
- Control and supervise operations, ensuring adherence to procedures.
- Monitor delinquency trends on a daily basis.
- Review performance strategies to mitigate the risk of fraud arising from credits reviewed by the Fraud Prevention Unit (FPU).
- Review special cases in conjunction with External Collection Agencies.
- Review the status of contracts that have not made any payments to identify potential fraud.
What You'll Need:
- Fluent in English, both written and spoken.
- Experience in Collections, Consumer Risk, or related areas (mandatory).
- Knowledge of Credit Bureau and AML (Anti-Money Laundering).
- Understanding of the bidding process to review market conditions and opportunities in expenses.
- Ability to develop special analyses as needed to review opportunities or gaps identified.
- Analytical skills to understand productivity, efficiency, and delinquency indicators.
- Self-motivated with the ability to motivate others.
- Expertise in monitoring and controlling processes and procedures.
- Available to work in a hybrid scheme
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