Ford Collections Manager 

Mexico 

580013876

The Role:

- Develop, implement, and track collection strategies to prevent losses.

- Monitor collection KPIs to ensure targets are met.

- Control and supervise operations, ensuring adherence to procedures.

- Monitor delinquency trends on a daily basis.

- Review performance strategies to mitigate the risk of fraud arising from credits reviewed by the Fraud Prevention Unit (FPU).

- Review special cases in conjunction with External Collection Agencies.

- Review the status of contracts that have not made any payments to identify potential fraud.

What You'll Need:

- Fluent in English, both written and spoken.

- Experience in Collections, Consumer Risk, or related areas (mandatory).

- Knowledge of Credit Bureau and AML (Anti-Money Laundering).

- Understanding of the bidding process to review market conditions and opportunities in expenses.

- Ability to develop special analyses as needed to review opportunities or gaps identified.

- Analytical skills to understand productivity, efficiency, and delinquency indicators.

- Self-motivated with the ability to motivate others.

- Expertise in monitoring and controlling processes and procedures.

• Available to work in a hybrid scheme