What You'll Do
- Comprehensive Fleet Leadership: Lead a diverse portfolio spanning all aspects of supply acquisition, from identifying and onboarding new fleet partners to maintaining and growing strong, long-term relationships. Ensure that the entire lifecycle of fleet operations aligns with Uber’s strategic objectives.
- Fleet Partner Acquisition and Development: Spearhead efforts to acquire new fleet partners, ensuring efficient onboarding and providing the tools and resources they need to succeed within the Uber ecosystem.
- Account Management: Strengthen and expand partnerships with existing fleet partners, driving operational success and securing the supply required to fuel Uber’s growth trajectory.
- Strategic Sales Operations: Design and implement initiatives to optimize supply growth while building scalable and sustainable sales operations.
- Holistic Oversight: Take ownership of all fleet partner engagement and supply management functions, including acquisition, operations, compliance, and relationship management.
- Cross-functional Collaboration: Collaborate closely with cross-functional teams (e.g., product, regulatory, policy, customer service, and marketing) to align fleet operations with Uber’s broader business strategy and customer experience goals.
- Be the Voice of Fleet Partners: Act as the primary advocate for fleet partners, ensuring their challenges and feedback are incorporated into Uber’s decision-making processes.
- Mentorship and Leadership: Build, lead, and mentor a high-performing team responsible for fleet operations, fostering a culture of accountability, innovation, and results-driven performance.
- Ensure Compliance: Partner with legal and regulatory teams to ensure fleet operations comply with all local regulations while balancing the needs of fleet partners and the business.
- Future Vision: Drive the evolution of Uber’s fleet strategy by exploring new technologies, partnerships, and operational models to shape the future of mobility.
What You'll Need
- - - - Basic Qualifications ----
- Experience: 10+ years in operations and sales within mobility, transportation, or tech industries.
- Leadership: Demonstrated success in building and managing high-performing teams in fast-paced, high-growth environments.
- Strategic Thinking: Proven ability to craft and execute long-term strategic initiatives while managing day-to-day operational priorities.
- Customer Focus: Strong understanding of fleet partner needs and a customer-centric approach to problem-solving and decision-making.
- Data-Driven: Exceptional analytical skills, with the ability to use data to make informed decisions, monitor performance, and achieve business objectives.
- Communication: Outstanding written and verbal communication skills, able to distill complex information and engage effectively with diverse stakeholders.
- Stakeholder Management: Expertise in managing relationships with key internal and external stakeholders, including fleet partners, regulatory bodies, and cross-functional teams.
- Adaptability: Ability to thrive in a dynamic and rapidly changing environment while maintaining focus on critical priorities.
- Language Skills: Capable of working effectively in bilingual environments (business-level Japanese and English).
- - - - Preferred Qualifications ----
- Demonstrated success in building and leading a midsize team (20+ members) to establish a new function or drive transformational change in a fast-moving organization.
- Experience in scaling operations or processes in a highly dynamic environment, including designing organizational structures and workflows to meet evolving business needs.
- Proven ability to navigate the complexities of launching or expanding operations in Japan, including managing cultural nuances, local regulatory requirements, and market dynamics.
- Strong track record of fostering team engagement and creating a collaborative environment that drives innovation and accountability.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .