IBM Solution Leader BPO Practice 

Singapore, Singapore 

57904440

Key Accountabilities
• Work with clients and own deal/project win strategy and solution design, and some commercial aspects for the portfolio of deals in their region, as well specific deals where they are the executive owner
• Be responsible for the acquisition, development and retention of the solution team. They coach, inspire, motivate, promote and reward their teams
• Share ownership via a project, with the Industry and Sector profit and loss account – a Partner is “profit responsible” to the IBM leadership and the company shareholders
• Act as a creator and guardian of the IBM brand reputation in consulting and service delivery, as well as making a contribution to thought leadership, subject matter expertise and practice building

Essential Skills, Knowledge and Experience
• Drive signings, revenue and profit (usually margin) achievement at the deal / project level
• Sell Services / Solutions:
• Lead people: recruit, develop and shape the careers and skills of our people
• Deliver Projects: delivery of a quality project which meets client’s needs and the IBM commercial target and business models
• Manage talent: shape and build the reward and promotion opportunities of our people
• Create value: create and harvest the intellectual property that results from each and every commercial engagement with the client
• Demonstrate IBM competencies

Requirements:

• Domain expertise in either one or more domains including Finance and Accounting, Supply Chain and Procurement, Banking Operations and Customer Service.
• Knowledge of leading technologies for Automation, Analytics, Performance enhancement tools, collaboration tools, workflows, digitization assets and domain platforms
• BPO Solution, Sales or Presales Experience of at-least 5+ Years with leading organizations
• Experience of Operations Management, Transition Management and/or Transformation projects is preferred
• Travel Required – Yes as per project requirement

Please refer to JD above.
Please refer to JD above.