Citi Group Issue Quality Control Lead SVP Hybrid 

United States, District of Columbia, Washington 

578442634

Responsibilities:

• Drive issue quality review program ensuring compliance with global Issue Management Procedure

• Facilitate Business Line QC engagement across the full lifecycle of high impact issue remediations and key remediation programs

• Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations

• Define and implement Services level procedures and guidelines

• Keep Management aware of program requirements through continuous and open communication, buy preparing and host working groups forums

• Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.

• Prepare management reports on issue quality metrics and IQC process

Qualifications:

• 10+ years experience in Operational Risk Management, Audit, Compliance or other control function

• Familiarity with issue management program

• Excellent oral and written communications skills

• Ability to work in a team environment, listen and work well with others to drive a global program

• Effective organizational influencing skills required.

• Capable of prioritizing and multi-tasking in a dynamic, fast paced environment

• Ability to analyze a process and recommend ways to improve quality, controls, and efficiency

• Ability to see the big pictures with high attention to critical details

Bachelor's/University degree, Master's degree preferred.

Anticipated Posting Close Date:

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