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Citi Group Issue Quality Control Lead SVP Hybrid 
United States, District of Columbia, Washington 
578442634

25.06.2024

Responsibilities:

  • Drive issue quality review program ensuring compliance with global Issue Management Procedure

  • Facilitate Business Line QC engagement across the full lifecycle of high impact issue remediations and key remediation programs

  • Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations

  • Define and implement Services level procedures and guidelines

  • Keep Management aware of program requirements through continuous and open communication, buy preparing and host working groups forums

  • Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.

  • Prepare management reports on issue quality metrics and IQC process

Qualifications:

  • 10+ years experience in Operational Risk Management, Audit, Compliance or other control function

  • Familiarity with issue management program

  • Excellent oral and written communications skills

  • Ability to work in a team environment, listen and work well with others to drive a global program

  • Effective organizational influencing skills required.

  • Capable of prioritizing and multi-tasking in a dynamic, fast paced environment

  • Ability to analyze a process and recommend ways to improve quality, controls, and efficiency

  • Ability to see the big pictures with high attention to critical details

Bachelor's/University degree, Master's degree preferred.

Risk Management

Full timeNew York New York United States$163,600.00 - $245,400.00



Anticipated Posting Close Date:

May 31, 2024

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