Microsoft Solution Engineering 

Taiwan, Taoyuan City 

57617783

Job Purpose -

As an AI Business Process Finance & Supply Chain Solution Engineer (SE), you will lead AI transformation engagements with ERP domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) like CIO, CTO, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and compete discussions to secure technical decisions.

Your responsibilities include orchestrating and executing POCs, envision workshops, whiteboarding sessions, and conducting technical demonstrations to showcase the business value of D365 F&SC, Copilot Studio, and LOB AI Agents offerings. You will proactively collaborate with partners early in the sales cycle.

As a Solution Engineer, you will collaborate with SI partners early in the sales cycle to scale technical engagements—such as demos, whiteboarding sessions, and POCs—supporting customers effectively. You will be responsible for increasing D365 F&SC revenue by generating new pipeline creation, increased deal velocity and competitive share capture by supporting SSP in addressing technical proof needs.

• Technology-related sales or account management experience
• Bachelor's Degree in Computer Science or related field

• Owns the technical win strategyfor each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deepDynamics 365 F&SC expertise to secure technical decisions.
• Orchestrates customerenvisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics365 F&SC,Copilot Studio, AI Agents.
• Leads proof-of-Concept engagementsfor high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans–including migration pathways to D365, recommended migration tools–with clear milestones and risk mitigation strategies, captured in aTechnical Close Planfor seamless hand-off to SI partners.
• Showcases Microsoft’s unique valuein AI-powered business process D365 solutions to win technical decisions against major competitors. Anticipate and address technical blockers–such as AI-related compliance, privacy, or security concerns–early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
• Leverages theMicrosoft partner ecosystemto enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy.Orchestrate co-sellingand co-innovation with partners (including FastTrack, and ISV providers).
• Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments.Secure a clear deployment planfor every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value,consumption-based featureslike Copilot Studioand Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.