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Snowflake SENIOR PROGRAM MANAGER & CLM PMO 
United States, California, Dublin 
574538974

19.11.2024
PROFESSIONAL FUNDAMENTALS
  • Have a “can do” attitude and enjoy leading a high performing cross-functional team.

  • Work with a high degree of integrity and accountability.

  • Results oriented, leveraging metrics to make strategic decisions.

  • Innate attention to detail, project planning expertise and execution.

  • Aptitude to deep dive into techno-functional aspects of projects with BSAs and Developers to enable successful outcomes.

  • Thrive in uncertainty and able to navigate ambiguity to achieve program objectives

RESPONSIBILITIES
  • Partner with Business Applications, Product, Finance,Sales, Marketing & Support

  • Translate Project objectives into detailed project plans,pro-activelylead and successfully execute through strong collaboration and agile leadership

  • Pro-actively tracks scheduled progress through appropriate metrics and revises as appropriate to meet the changing needs and requirements.

  • Manages day-to-day operational aspects of the project/program requirements, scope, risks and change management issues.

  • Prepare, present and review change requests, status reports, implementation plans, and recommend resources to execute.

  • Work with our legal, security and compliance teams to remediate issues and ensure we comply with all SOX controls and Snowflake certifications

  • Develop strong partnerships with business and functional leaders to drive focus on strategic program business objectives and optimize program throughput

  • Create a collaborative environment that fosters creativity, innovation, and learning; promote continuous improvement

  • Effective Communications across Business and IT domains for both Senior Management and Delivery teams to deliver projects on-time.

  • Outcome oriented, leveraging metrics to make necessary tactical and strategic decisions.

  • Work on process/efficiency improvement initiatives in the PMO

  • Train and develop Associate Project Managers to expand their skills as they grow into Program Managers

QUALIFICATIONS AND EXPERIENCE
  • BA/BS in a business-related field and/or equivalent years of experience working with software industry/cloud product experience.

  • 10+ years of program management experience with a proven track record of delivering business value.

  • 4+ years of experience managing projects for commercial software products or Cloud services (SaaS experience).

  • Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.

  • Experience with Servicenow Demand module for Project and Program Management

  • Experience in CLM & Salesforce - SalesCloud platforms required

  • Experience with SaaS CRM, Billing & ERP implementations (Salesforce.com - SalesCloud, ServiceCloud, GovCloud, Certinia, SmartSheet, Workday) desired

  • Successful experience working, collaborating, and establishing credibility and relationships with leadership, colleagues, and clients.

  • Ability to adapt, to be flexible, and to learn quickly in a dynamic environment.

  • Excellent team player able to work with virtual and global cross functional teams.

  • Relevant certifications preferred (PMP, PMI, Agile)

DESIRED SKILLS
  • Skilled with Agile Development, Scrum Project Management, Lean Principles, Test Driven Development

  • Advanced background in business process analysis, requirements, and design

The following represents the expected range of compensation for this role:

  • The estimated base salary range for this role is $178,000 - $254,100.
  • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.