Citi Group Third Party Resilience Execution Function Group Manager - C16 TAMPA 

United States, Florida, Tampa 

572831372

Background:

The ORM function oversees the design and implementation of the non-financial risk management framework. Key objectives of the risk management framework are:

Ensure the operating model across lines of defense is clear and consistent with sufficient resources, expertise, accountability, and stature, and that it is enabled by structured training and awareness program to effectively manage and oversee operational risk.

Control objectives and standards:Ensure Enterprise Control Standard and controls design requirements are clearly articulated & implemented, and that control objectives and requirements are defined at appropriate risk category and sub-category levels to ensure consistent control design and effectiveness.

Oversee that MCA is fit for purpose and is owned with full buy-in from the 1st line, and that it is supplemented by a suite of other fit-for-purpose assessments (e.g., risk category specific assessments, scenario analysis, and lessons learned). Ensure assessment results are communicated through clear reporting with thematic and actionable insights.

The Operational Resilience & Recovery and Resolution Program Lead will face off with 1st line enterprise roles and will be working closely across all ORM teams in dispensing their key risk oversight responsibilities to ensure well- coordinated risk assessments, risk identification, measurement/monitoring and timely remediation of key gaps including appropriate enterprise-level aggregation.

Key Responsibilities

Lead a team of 25+ FTE in the comprehensive oversight of Operational Resilience & RRP

Oversee Risk Category Appetite potential and/or actual breaches, ensure risk exposure is well understood and there is a robust Path to Green to avert/remediate breach within an acceptable time frame.

Support Head of Department as lead coordinator for ORM in ensuring crisis readiness and in actual crisis management situations.

Escalate significant or unaddressed risk issues and control environment concerns to BRCC and other governance forums as well as to Risk leadership.

Lead Operational Risk oversight of - Recovery & Resolution Planning

Management and Leadership Characteristics:

• Broad experience in Operational Risk Management.

• Specific subject matter expertise related to Business Disruption & Safety and Recovery & Resolution stripe disciplines.

• Business understanding of the products and services Citi offers and how risk management practices contribute to other work across Citi / understand downstream impacts of decisions made.

• Track record of managing internal relationships and partnering with a range of stakeholders (e.g., business, functions) in leading sustained change and change management efforts.

• Ability to create and articulate sense of purpose and common vision for Risk management.

• Well-developed listening skills and a strong ability to communicate and engage at the senior management level, both orally and in writing

• Strong leadership skills with a proven track record of working with a diverse range of skill sets and perspectives, recognizing that the power of Citi is the sum of its parts.

• Ability to constructively challenge others at all levels and across boundaries to deliver better results.

• Continuous improvement mind-set to solve for root causes, assess impact of actions and adjust as needed; simplify and standardize at every opportunity.

• Strong regulatory engagement/ communication skills

Education, Knowledge, and Experience Qualifications:

• 15+ years direct experience as a senior risk professional in a large financial services organization with responsibility for managing operational resiliency oversight programs and related operational processes.

• Proven subject matter expertise in operational risk management across various risk categories and how they interact with each other and on controls design and effectiveness assessments.

• Strong working knowledge of operational risk management frameworks in a global organization

• Experienced in crisis management and turnaround situations.

• Demonstrated success in managing risk policy/strategy.

• Master’s degree/specialized training in operational risk management and/or operations management, related fields highly preferred

Anticipated Posting Close Date:

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