Uber Data Analyst 

United States, West Virginia 

572823460

You will drive analyses and experimentation behind company-wide decisions related to our support experience; and build scalable tools that enable internal and external stakeholders to demonstrate data and act upon insights. You will be working on a wide range of high-priority projects, and have exposure to multiple senior leaders within (Operations, Product and Engineering) and outside Uber (support agents, customers). Additionally, you will uncover insights from support interactions to drive product and operational improvements.

• Conduct analysis on various projects to improve the experience of our customers interactions
• Drive experimentation and insight generation in order to quantify the value of support and advise return on investment tradeoffs
• Own data analysis and visualization, and communicate the outcomes/insights to various business partners to aid strategic decisions for improvements in support experience for drivers and riders
• Quantity the impact and efficiency of new products and business processes
• Develop analytical frameworks to support decision making in the US&C
• Build and maintain scalable data products

• 2.5+ years experience in analytics, business intelligence, data engineering, or a within a similar role
• BA/BS Degree in Economics, Business, Engineering, Operations, oResearch, or other quantitative focus (or equivalent work experience)
• Ability to write & understand complex SQL queries
• Experience building dashboards with Tableau, PowerBI (or similar data visualization tools)

• Experience with Python / R preferred
• Analyze advanced A/B testing data (exposure to experimental design is a plus)
• Experience working with customer support or customer insights

For New York, NY-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .