Review control reports and research exceptions and escalate as needed
Organize control standards for line of business correction cases
Issue identification and determination of potential customer impact and escalation paths
Partner with key business team members and stakeholders on an ongoing basis
Partner with strategy owners to ensure compliance with change management standards and documentation requirements
Package monthly results related to controls and strategy implementations
Review that all relevant process and control practices are followed
Perform engagement with all levels of management as required
Organize reporting and status updates to management on a regular basis
Required Qualifications
BA/BS degree in Business Administration, Finance, Accounting, or related discipline
Self-starter ready to make an impact using the disciplines learned through education and work assignments
Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams
Ability to work as a team player, develop solutions to complex problems, think outside the box and recommend the best solution
Ability to build relationships effectively across the organization
Strong execution and organizational skills
Ability to prioritize and execute on multiple, simultaneous, complex priorities
Highly disciplined, able to make independent decisions and excel in a dynamic, demanding environment
Strong PC skills (Excel, Word, PowerPoint) with the ability to quickly learn new applications
Lending Operations, Service, or Compliance experience