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Honeywell Advanced Field Service Engineer 
Australia 
572499506

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JOB DESCRIPTION

Advanced Field Service Engineer
Taiwan Make the Best You. As an Advanced Field Service Engineer, your focus will be drivingthe development of on-site installation, servicing and repair processes ofcomplex equipment and systems, and lead cross-functional groups to quickly fixany administrative difficulties relating to delivery and installation of properequipment.

Key Responsibilities:

  • Provide on-site technical support to customers in industries such as petroleum, smelting, chemical, and high-tech sectors.
  • Handle the installation, commissioning, maintenance, and troubleshooting of gas detectors.
  • Maintain effective communication with customers to ensure high-quality and timely service, resolving any technical issues encountered on-site.
  • Document and report on field service activities, including issues encountered, solutions provided, and customer feedback.
  • Conduct in-house repairs, including diagnosing, repairing, and performance testing of gas detection equipment.
  • Ensure all repair work meets company and industry quality standards.
  • Provide technical training to customers and internal staff to ensure proper usage and maintenance of the products.
  • Develop and update technical documentation and training materials.
  • Offer product improvement suggestions based on field experience to help enhance product performance and customer satisfaction.
  • Support the R&D team with testing and feedback on new products.
Key Experience & Capabilities:
  • Bachelor’s degree in Mechanical, Electronic, Electrical Engineering, or a related field.
  • At least 3 years of field service or repair experience in a related industry. Experience with gas detectors or similar products is preferred.
  • Strong diagnostic and problem-solving skills.
  • Familiarity with safety standards and regulations in industries such as petroleum and chemical.
  • Excellent communication skills, capable of working effectively with customers and internal teams.
  • Willingness to travel frequently and work independently.
  • Proficiency in both written and spoken English and Mandarin.
Additional Information
  • JOB ID: req471104
  • Category: Customer Experience
  • Location: 6F-2, No.8, ZiQiang S. Road, ChuPei City,Hsinchu,T'AI-WAN,302,Taiwan
  • Nonexempt

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