ATT Manager-Sales MSS Primary Sales 

United States, Texas, Richardson 

571506284

Key Roles and Responsibilities:

• Leadership and Customer Experience:

  • Lead a consumer telesales team to exceed customer experience objectives.
  • Manage and motivate team members to achieve sales targets and provide exceptional customer service.

• Data Analysis and Strategy Development:

  • Analyze data to identify trends and opportunities.
  • Develop and implement strategies to drive revenue generation and continuous improvement.

• Operational Management and Efficiency:

  • Oversee daily operations of the call center and vendor activities.
  • Ensure the achievement of revenue goals and cost reduction measures.

• Strategic Policy and Innovation:

  • Implement strategic policies to enhance technology, corporate compliance, training, and workforce planning.
  • Develop innovative initiatives to improve processes and performance.

• Collaboration and Alignment:

  • Collaborate with various business units to ensure strategic alignment.
  • Manage change effectively and maintain strong relationships with domestic and international vendors.

Education/Experience Requirements:

• Bachelor’s degree (BS/BA) is desired.
• A minimum of 5 years of related sales experience is required.

Our Manager - Sales MSS Primary Sales earn between $55,900 - $83,900 USD annually, plus an additional $19,000 in commissions if all sales goals are met. The starting salary within this range may vary based on geography, experience, expertise, and education/training.

Benefits include:

• Medical, Dental, and Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local requirements (may be unprotected)
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs (critical illness, accident hospital indemnity, group legal)
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services.

Richardson, Texas

Salary Range:

$61,700.00 - $92,500.00

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

03/26/2025