US Bank Digital Analytics Data Manager - Adobe Analytics/CJA 

United States, Minnesota, Minneapolis 

570132961

Job Description

Manager is responsible for:

Responsibilities:

• Managing a robust product vision and roadmap, understanding user personas, stakeholder needs and satisfaction for Digital Data/Adobe Customer Journey Analytics (CJA)

• Creating and managing a roadmap for CJA, opportunity/issue logs, vendor management, competitor/new entrant monitoring, and any associated RFPs

• Stakeholder partnership, including: organized and ongoing bi-directional idea generation and solutioning, including a keen eye towards product innovation, particular in the area of AI/GenAI.

• Understanding customer features and guide Digital product owners in thinking through the reporting that will be needed and then translate into necessary tagging implications across our digital platforms and interfaces

• Ensuring a consistent tagging approach that enables desired reporting

• Validating tagging and usability within both Adobe Analytics UI as well as raw clickstream data – during feature releases as well as any necessary regression testing

• Building reports within Adobe Analytics to enable the Digital Organization with initial insights surrounding platform or interface performance

• Liaising with the Marketing Analytics and Reporting teams to ensure smooth delivery of ongoing/customer level reporting, analytics and insights

• Define business requirements for evaluation and selection of analytics technologies and integration of new data assets

• Play an active role with Digital Analytics engineers to ensure critical data is available, with quality in the proper platforms with clear SLAs

• Working effectively with, Data Governance, IT and risk partners to drive initiatives to completion

• Key member of agile team to identify and manage tagging issues or roadblocks through to resolution

• Digital data governance stewardship

Basic Qualifications

• Bachelor's degree in a related field, or equivalent work experience

• Eight or more years of statistical and/or data analytics experience

Preferred Skills/Experience

• Bachelor's degree in a quantitative field such as econometrics, computer science, engineering or applied mathematics, or equivalent work experience

• 8 to 10 years of relevant experience in digital analytics, data architecture, dashboarding, data product ownership

• 5+ years’ experience leading data analysts, engineers, and/or developers

• Hands-on knowledge of digital data including Adobe Analytics and raw clickstream

• Experience in identifying KPIs, developing reports and dashboards, and data visualization

• Adept in connecting requirements to technology, uncovering new uses of technology and defining product evaluation criteria

• Skilled in translating business questions into analytics requirements

• Demonstrated project management and organization skills

• Ability to work and thrive in collaborative work environment as well as independently to drive results

• Impeccable attention to detail, while being comfortable with ambiguity

• Direct experience with analytics technologies such as Adobe Analytics, Google - Analytics, Tealium, Adobe Audience Manager, Adobe Target, Acxiom, Tableau, SQL, Hadoop, R

• Experience with testing analytics tags end to end

• Experience with working in an agile environment

• Experience in the financial services industry is a plus

• Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns

• Demonstrated project management skills

• Effective interpersonal, verbal and written communication skills

• Team leadership and people development experience that ensures high team satisfaction, development and effective utilization of offshore talent

• Desire to innovate within the digital analytics space to drive efficiency in operations

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 - $172,590.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.