How will you make an impact?
- Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure
- Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change
- Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline
- Focus on services-only sales (unattached to product) that drive customer value and success
- Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely with the NICE product house
- Work and offer proposed solutions and articulate their true value based upon customer’s strategy and directions
- Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data
- Provide accurate monthly forecasting
- Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling
- Ensure on-going and continuous value to drive renewals of sold accounts
Have you got what it takes?
- At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value)
- Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience)
- Excellent presentation skills and interpersonal relationship
- Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities
- Understanding current technologies and IT related infrastructure and business challenges
- Technical understanding of Services and Maintenance terminology, technology and practices
- High-level technical skills & fast learning curve of product & application
- Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions
- Build good working relationship and cooperation with the regional presales / sales organization
You will have an advantage if you also have:
- Experience/knowledge of Service as it relates to CCaaS and CX.
Director, Services Sales
Individual Contributor