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NICE Service Sales Executive 
United States 
569663020

14.07.2024

How will you make an impact?

  • Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure
  • Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change
  • Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline
  • Focus on services-only sales (unattached to product) that drive customer value and success
  • Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely with the NICE product house
  • Work and offer proposed solutions and articulate their true value based upon customer’s strategy and directions
  • Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data
  • Provide accurate monthly forecasting
  • Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling
  • Ensure on-going and continuous value to drive renewals of sold accounts

Have you got what it takes?

  • At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value)
  • Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience)
  • Excellent presentation skills and interpersonal relationship
  • Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities
  • Understanding current technologies and IT related infrastructure and business challenges
  • Technical understanding of Services and Maintenance terminology, technology and practices
  • High-level technical skills & fast learning curve of product & application
  • Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions
  • Build good working relationship and cooperation with the regional presales / sales organization

You will have an advantage if you also have:

  • Experience/knowledge of Service as it relates to CCaaS and CX.

Director, Services Sales
Individual Contributor