Amazon Partner Integration Support Engineer - 

India, Karnataka, Bengaluru 

569467328

If you answered yes to these questions, we have a dream job for you.Key job responsibilities- Be responsible for delivering tools and services to simplify the process for our partners. You will design and own solutions to simplify internal team processes, launch readiness operations, and productions launches.
A day in the life
This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are:- Provide first level of support for handling Jiras, tickets, operational issues from production services
- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance driven coding projects, primarily in Python
- Read and understand scripts and make code fixes to resolve issues
- Develop tools and automate manual operational tasks and easy maintenance of our services.
- Build monitoring metrics dashboard, and report system health and support status metrics.

- 4+ years of software development, or 4+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls