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Bank Of America Senior Technology Manager 
United States, Georgia, Atlanta 
568488730

02.08.2024

Job Description:

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions for Terminal and Device management. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. This will involve coordination between multiple hardware family types and vendor solutions.

Required Qualifications

• 10 years of experience -Designs, develops and is accountable for Terminal fleet/estate management delivery; strategies for managing updates and coordinating with Customer Relations, Sales, Operations, and other stakeholder.

• Applies enterprise standards for solution design, coding and quality.

• Ensures solution meets product acceptance criteria with minimal technical debt

• Guides the team on work breakdown and execution

• Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria

• Acts as Subject Matter Expert for determining technology policy and procedures for estate management and coordination with Operations and Line of Business

• Working within cloud infrastructure CI/CD for Enterprise Cloud including Docker, ACS, ECS,

Desired Qualifications

• Result orientation with Stakeholder Management & Solution Delivery Process

• Technical Strategy Development

• Understanding Risk Management for an enterprise level solution

• Agile Practices

• Experience with multiple vendor hardware types: Ingenico. Pax, Verifone, etc.

• Experience with previously listed vendors associated terminal management software.

• REST API integrations – for TEM or other custom solution

• MS SQL Server, MySQL

Responsibilities:

  • Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
  • Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
  • Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
  • Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
  • Contributes to the technology strategy for their technical domain
  • Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
  • Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

  • Influence
  • Risk Management
  • Solution Design
  • Stakeholder Management
  • Technical Strategy Development
  • Analytical Thinking
  • Application Development
  • Collaboration
  • Result Orientation
  • Solution Delivery Process
  • Agile Practices
  • Architecture
  • Automation
  • Data Management
  • DevOps Practices
1st shift (United States of America)