What you’ll do:
- Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
- Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
- Stay up-to-date on relevant competitive solutions, products, and services
- Drive customer success with real-world knowledge and recommendations
- Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
- Work with Product Management to capture and articulate customer and prospect product enhancement feedback
What you’ll bring:
- Excellent customer-facing communication and organization skills
- Good troubleshooting abilities and a methodical approach
- Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
- Passion for demonstrating solutions and ability to provide technical input during the sales process
- Broad understanding of enterprise data architecture, privacy, and security technologies
- Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
- Desire to share knowledge through excellent documentation creation and RFI/RFP responses
- Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
- Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
- Experience with Linux or container frameworks (such as Docker) is a strong plus
- Minimum of 3 years in a pre-sales engineering or consulting role within a multinational environment
- Bachelor's degree in Computer Science or related discipline. (Master’s degree a plus)
Our Values:
We look for people who embody our values - Care, Do,Try & Shine.
- - Wecareabout our customers and each other
- Do- Wedowhat it takes to make a positive impact
- Try- Wetryour best and we don’t give up
- Shine- Weshine
Paid Parental LeaveThe annual base salary range is $145,000 - $175,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.