Capital One Students Grads Specialty Programs - Program Manager 

United States, Virginia, Arlington 

567843127

Students and Grads Specialty Programs - Program Manager

Core responsibilities will vary but may include:

• Enthusiastically build and manage relationships with business leaders, Human Resources Business Partners (HRBPs), associates, managers, and other partners across a range of levels, business functions and geographies

• This may involve flexible working hours and travel, depending on the needs of the program or event

• Partner with key program stakeholders and teammates to develop and execute signature program events in both virtual and in-person capacity (Onboarding, Experience Weeks, Graduation, etc.) This may involve flexible working hours and travel, depending on the needs of the program or event.

• Manage delivery of all performance management cycles and activities for program associates in partnership with local Line Of Business (LOB) teams, including education, communications, and tracking

• Handle intake for escalated associated issues, manage upkeep of issue tracker, and serve as on-first POC for associate issues

• Lead the development and implementation of engagement strategies to help build a community that leads to retention of top talent and strengthens Capital One’s brand

• Engage with leaders across the company to ensure positive experience for the program’s associates

• High degree of professionalism and integrity when interacting with all customer contacts

• Strong empathetic communication skills with varying levels of leaders and associates

• Ability to quickly and effectively adapt to change

• Proven problem solving, analytical and decision-making skills

• Ability to embrace new systems and process enhancements

Basic Qualifications:

• Associate's degree or military experience

• At least 2 years of Human Resources OR project management OR process management OR program management experience or any combination

Preferred qualifications:

• At least 3 years of experience in human resources or at least 3 years of consulting or a combination

• At least 1 year of experience interpreting metrics and trends

• Experience in Campus Programs or Recruiting

• Proficient knowledge of Powerpoint or Google Slides

• Proficient knowledge of Excel or Google Sheets

McLean, VA: $86,300 - $98,400 for Sr. HR AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.