EY Strategy & Operations Manager 

Philippines, Taguig 

566608244

1. Engage with stakeholders in planning, designing and deployment of strategy.
2. Independently lead individual programs and initiatives aligned to the stakeholder agenda and priorities.
3. Facilitate leadership forums and go-to-market events.
4. Use upstream business insights, engaging and impactful presentations, and executive communications.
5. Manage inputs for network connects, collect and analyze complex business data.
6. Setup and oversee the governance, operations and business-as-usual tasks.
7. Provide inputs for process improvement.
8. Build efficiencies, automation and standardization for optimal team workflows and day-to-day operations.
9. Drive operational improvement by enhancing support systems and communication channels.
10. Perform data aggregation and research using various internal and external sources.
11. Develop and maintain collaboration tools and portals to facilitate seamless and efficient operations.

1. Understand stakeholder requirements based on business context.
2. Manage and support initiatives, clarify objectives, priorities, scope changes and timelines.
3. Collaborate with opportunity and data owners to ensure sales, pipeline and revenue data hygiene.
4. Develop and facilitate end-to-end network meetings for the senior leadership.
5. Coordinate projects, initiatives, campaigns and network events.
6. Collaborate, support leadership networks and adapt to various social styles.
7. Maintain high level of networking, team building and stakeholder management.
8. Produce insightful analysis to assist leadership on decision-making and drive their actions.
9. Become the support manager for the stakeholder group.
10. Develop robust and enduring stakeholder relationships.
11. Develop and demonstrate deep understanding of stakeholders’ business.
12. Identify and resolve technical issues with respect to tools and processes that impact delivery.

1. Strong business writing skills, with the ability to create content independently with limited input
2. Ability to balance work autonomously as well as integrate with other areas of the business
3. Good time and priority management skills across multiple projects under tight deadlines
4. High attention to detail
5. Capability to interact with all levels of stakeholders
6. Solution focused mindset to translate strategy into plans and execute them seamlessly
7. Demonstrable progressive thinking
8. Time management skills to prioritize workload

1. Outstanding oratory and writing skills that enhance audience understanding and encourage collaboration
2. Challenge insightfully, and proposes credible solutions
3. Understand impact developments, tools and processes and share the knowledge gained with the team
4. Manage day-to-day priorities by organizing work, teams and follow through to resolution
5. Manage initiatives, including clarifying objectives, priorities, scope changes and timelines

• MS Office — demonstrated expert level experience in MS Office (Word, Excel and PowerPoint)
• Knowledge of using data visualization tools like Power BI, Tableau
• Knowledge of Project Management concepts and tools. Certifications: PMP, Prince, ITIL, Six Sigma are preferable
• Knowledge of Factiva, OneSource, DNB Hoovers, RelSci, BoardEx, LinkedIn, Capital IQ
• SharePoint

1. 10+ years of work experience
2. Exposure with Big 4 or leading consulting firms is a plus
3. Proven ability to manage complex processes and projects at a global level
4. Agile program management experience
5. Experience in professional services or similar industries
6. Must have worked in one or more areas listed below:
o Operations Management & Excellence
o Project & Program Management
o Process Design & Improvement
o Client Services & Relationship Management
o C-Suite & Leadership Enablement

1. HR Interview
2. Technical Assessment
3. Hiring Manager interaction

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.