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JPMorgan Fund Servicing Manager - Investment Middle Office Services Philippines, Quezon City 564932135
01.09.2024
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Join the team with rapid business growth and ground-breaking opportunities! As a Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management, reconciliations. This dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform. You will be responsible for timely and accurate management of trades, performing analysis to increase efficiencies and straight through processing, and resolving exceptions within required service level agreements.
As a Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients. This includes instruction capture, trade matching, confirmation, settlement, claims management, and reconciliations. You will have an in-depth view of the end-to-end trade lifecycle on the IMOS strategic platform. Your responsibilities will include the timely and accurate management of trades, performing analysis to increase efficiencies and straight through processing, and resolving exceptions within required service level agreements.
Job Responsibilities:
- Lead a team of trade & reconciliation specialists – promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets
- Facilitate the end-to-end post-trade execution functions, from matching to settlements and investigate trade related exceptions
- Capture all trade instructions in booking systems, ensuring the accuracy and timeliness of service delivery in downstream IMOS systems and escalate issues for urgent matters or assistance
- Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions
- Partner with various global teams (internal and external) to resolve exceptions and trade issues: Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties to meet settlement and market cut-offs; Technology to report and solution system bugs/incidents
- Manage new business initiatives from clients to support the business expansion opportunities
- Lead and support global and local projects on digital solutions, system enhancements, and market rule changes
Required Qualifications, Skills and Capabilities:
- Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products
- Demonstrated leadership abilities and team oriented individual with strong people management skills
- Ability to work collaboratively and develop strong partnerships with cross functional teams
- Strong verbal and written communication skills
- Ability to proactively identify risks and escalate issues, undertaking the investigation required with the goal of resolving issues
- Strong analytical and problem solving skills with the initiative to drive change and enhance control.
- Ability to thrive in a changing work environment
Preferred Qualifications, Skills and Capabilities:
- Prior knowledge of the trade lifecycle, fund accounting and/or experience supporting trade business
- Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills
- Good working knowledge of Excel, PowerPoint and Word
- Experience in automation tools such as Alteryx, Tableau, UiPath, Xceptor, Instabase
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