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Microsoft Senior Commercial Contract Delivery Manager 
United Kingdom, England 
564573629

29.08.2024


Required Qualifications:

  • Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • A form of commercial contracting certification.
  • Demonstrable experience of program governance and management of complex processes and contracts.
  • Professional presentation skills with experience of regularly presenting a variety of different audiences.
  • Customer advocacy, a deep ethos and understanding of customer needs and the methods by which to surface articulated and unarticulated needs.
Responsibilities
  • Independently develops innovative plans and processes to efficiently execute customer solutions and projects, scaling for multiple/complex customers as possible.
  • Independently aligns moderately complex solutions that meet customer needs.
  • Collaborates with multiple cross-functional teams of architects, engineers, finance, legal support, operations owners to relay customer goals, evaluate suggested actionable solutions, and establish cadence for product adoption. Resolves day-to-day issues within scope before escalation to management.
  • Identifies potential issue areas to bring insights back internally for development.
  • Contributes to development of training content internally to enable teams to expedite customer acceleration and integration.
  • Documents processes and learnings during customer projects and engagements to identify patterns in insights for process development (e.g., blockers in the beginning, actions taken, qualifiers of success).