Microsoft Senior Commercial Contract Delivery Manager 

United Kingdom, England 

564573629

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• A form of commercial contracting certification.
• Demonstrable experience of program governance and management of complex processes and contracts.
• Professional presentation skills with experience of regularly presenting a variety of different audiences.
• Customer advocacy, a deep ethos and understanding of customer needs and the methods by which to surface articulated and unarticulated needs.

• Independently develops innovative plans and processes to efficiently execute customer solutions and projects, scaling for multiple/complex customers as possible.
• Independently aligns moderately complex solutions that meet customer needs.
• Collaborates with multiple cross-functional teams of architects, engineers, finance, legal support, operations owners to relay customer goals, evaluate suggested actionable solutions, and establish cadence for product adoption. Resolves day-to-day issues within scope before escalation to management.
• Identifies potential issue areas to bring insights back internally for development.
• Contributes to development of training content internally to enable teams to expedite customer acceleration and integration.
• Documents processes and learnings during customer projects and engagements to identify patterns in insights for process development (e.g., blockers in the beginning, actions taken, qualifiers of success).