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Account Manager with French
Hybrid model: 2 days office/3 days remote
Your key responsibilities
Account Management & Acceleration Support:
Implement global Account Activation Center of Expertise (CoE) strategy, methodology and processes at Account level
Co-develop account strategy working with account leadership and drive global execution of account plan
Support account team in driving service line planning activity and account integration
Sales and Program Management:
Coordinate the pursuit process for opportunities, working closely with key partners
Own and manage the Client Relationship Management (CRM) process
Manage the account pipeline process and drive discipline across global team
Information and Knowledge Management:
Administrative Support – Meeting scheduling and any other administrative tasks
Global Sector/Industry – Identify market trends and EY insights
Build and manage a repository of team information (i.e. MSA, Rate Card, SOW templates, onboarding documents, team process documents, qualifications, etc.) and guide team on how to access and use
Marketing Management:
Development and execution of account marketing plan to include
Distribution of thought leadership and/or event invites to relationships targets
Alumni relations
Communications and Administration:
Serves as subject matter expert for all information related to the account
Leverage EY resources to support the account
In consultation with account leadership manages Account specific events, identifies and leverages targeted thought leadership
Analytical/Decision Making Responsibilities:
May be required to make decisions on behalf of Partners to expedite results
Influences without direct authority, frequently providing coaching and input to a high level of firm leadership
Skills and attributes for success
Project Management – experience building and managing project plans
Reporting - very good knowledge of Excel
Presentation/Analysis – experience building .ppt presentations or discussion documents to explain a strategy, process, or relationship history; experience using .xls to analyze data for purpose of generating insights on trends within data set
Professional maturity to confidently interact with Account Partners. Demonstrate a level of assertiveness, authority while communicating with the Senior Stakeholders and ability to articulate the view points in a succinct manner
Communication – Demonstrate effective communication at levels of the organization. Understand the nuances, ability to listen effectively, have a global mindset and operate effectively across borders inclusively
Consultative – demonstrated ability to approach problems and/or projects through effective question/answer techniques to identify needs/issues/desired outcomes and propose solutions to meet needs/issues/desired outcomes
Emotional Intelligence – demonstrated understanding of different working/personality styles and appreciation of need to flex approach and message to effectively engage
Networking – demonstrated ability to create networks within a company and use the networks to navigate across an organization for purpose of getting information to answer questions that arise across account
Ambiguity – personality that is conducive to highly unstructured environments and situations
Entrepreneur/Proactive behaviors – desire to make the role their own and to create opportunity areas to involve themselves in day-to-day operations
working in a professional services firm delivering operational enablement service to teams in different geographies plus previous sales, marketing, business development experience would be preferable
Account Management and data reporting skills
Exposure to tools like Tableau, PowerBi etc.
Credible experience working in a fast-moving, client-driven environment
Technologies and Tools:
Microsoft 365 Products, Apps, and Services
Experience using Procurement portals (i.e., SAP Fieldglass or Ariba)
What we look for
A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
A professional with strong interpersonal skills - confidence, maturity & ability to build strong client relationships
What we offer
•Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
•Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
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Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.
Y Ethics Hotline.
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