Airbnb Regulatory Response Associate Italian 

Ireland, Dublin 

561507136

A Typical Day:

• Manage complex, sensitive, and/or urgent cases that might pose a significant risk to our brand or ability to operate in different countries, cities, and municipalities.
• Meet performance expectations regularly and own time management efficiently to deal with different types of work assignments (tickets, queues, initiatives, reports, correspondence, stakeholder management, etc),
• Mastering and maintaining knowledge of company policies and procedures inside and out, being an expert in compliance, policy, legal, local regulations, consumer bodies, and brand risk topics.
• Providing upward feedback, regarding the status of regulatory cases, communicating regularly with supervisors and managers.
• Compile incident reports at the direction of leadership and maintain high levels of confidentiality while performing investigations.
• Working closely with stakeholders to align on case strategy.

Your Expertise:

• 2 years' experience working in a legal, policy or regulatory fields preferred
• Fluent in both Italian and English
• Availability to work 40 hours a week (schedule may include one weekend day)
• Strong analytical skills, able to compile reports and analyse data.
• Strong verbal and written communication skills
• Experience in client-facing roles; comfortable making/taking customer calls
• Interest in legal/policy/consumer bodies issues and how they apply to Airbnb
• Excellent time management, negotiation and conflict resolution skills.
• Comfortable with ambiguity