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As an Azure Infrastructure Technical Specialist, you serve as a trusted technology advisor to our customers. In this role you will focus on Digital Enterprise Sales. Your role involves guiding them on secure migration to the Azure cloud and helping them modernize their environment in preparation for their AI transformation.
· Engages with and reaches out to customers proactively and independently.
· Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
· Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement, tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]).
Leverage Partner Ecosystem
· Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
· Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).
Build Strategy
· Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.
Solution Design and Proof
· Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
· Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
· Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.
· Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.
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