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Apple SAP SM/SD Engineering Project Manager Enterprise Systems United States, Texas, Austin 559947965
06.06.2024
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Key Qualifications
- Strong communication skills, effective leadership and excellent knowledge of SAP SM (Service Management/Customer Service) module to work on complex, global and cross-functional projects.
- 3-12 years of SAP configuration experience in the service management functional/project lead role (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
- Experience in core Hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management.
- Experience in SAP SM-SD and SD-FI business process integration.
- Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.
- Experience in leading cross functional global teams on complex projects.
- Ability to work effectively in ambiguity across business and IT teams.
- Knowledge of one or more of the following is required :
- ABAP/4 development code reading and debugging
- SAP applications’ data dictionary and table design
- SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Webdynpro
- Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
- Strong verbal and written communication skills with ability to work on multiple projects simultaneously with minimal supervision.
Education & Experience
Bachelors Degree in Computer Science, Management Information Systems or equivalent. Project Management degree or certification is a plus.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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