Core tasks may include:
- Identifying and establishing right-fit new partnerships to SAP, including developing a roadmap to revenue and consumption
- Discovering potential opportunities for co-innovation, co-development, and go-to-market collaboration between partner and SAP
- Translating SAP’s innovation into clear and compelling customer value
- Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation , especially new solutions like BTP, BDC and AI
Ensuring partner readiness across all stages of customer lifecycle:
- Acting as a trusted advisor and coach to partner on presales activities, such as demo readiness and value selling
- Driving partner transformation through structured engagements to build and scale partner’s cloud delivery practice, with enabling partner’s cloud expertise and capacity
- Acting as a trusted advisor and coach to partner on post sales activities, driving adoption and consumption
- Safeguarding successful customer outcomes, fast and smooth go-lives, through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction
- Developing, delivering and driving flagship enablement that accelerate partner sales, presales and delivery performance
- Driving holistic portfolio and innovation adoption with low and high touch enablement, leveraging digital enablement content, and supporting partner technical questions
Career Level Description
T2 (Specialist)
Accountability
- responsible for delivery of outcome of assigned sub projects
- works independently within given area of responsibility (within defined policies and processes)
- contributes to milestones
Complexity
- contributes and works on sub projects and activities with moderate level of complexity
- work is independent & collaborative in nature
- provides regular updates to manager or project manager on project status
- Decisions/solutions can essentially enhance existing systems & processes
Experience
- strong competence with various tools, procedures, programming languages used to accomplish the job
Communication
- builds collaborative work relationships with similar functions across SAP
- communicates clearly, in a way that others can understand within defined processes & policies
- communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers
Key Responsibilities & Tasks
Role Purpose
Key Responsibilities
include but not limited to:
- Proactively engage with Partners to provide a seamless experience, driving customer adoption and value realization
- Facilitate yearly account plans and quarterly business reviews with Partner Delivery Practice leads for continuous improvement.
- Drive data quality and input via SAP for Me and HPI, extending and accelerating Partner competencies.
- Ensure partner capabilities meet customer needs and confirm planned projects against Partners' capacity and capabilities.
- Support risk assessments and mitigation strategies, navigating Partners through SAP's landscape and relevant services to resolve issues.
We win with inclusion
Successful candidates might be required to undergo a background verification with an external vendor.