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Cyberark Security Services Engineer 
India 
559076444

15.08.2024
Qualifications

Responsibilities:

  • Lead the customer and fully own both the customer’s experience and the process of upgrading or migrating a customer to Privilege on the Identity Security Platform.
  • Work directly with the customer to plan, upgrade, deploy, or configure the solution, preparing them for the upgrade or migration process.
  • Serve as the customer’s primary point of contact during planning, preparations, or upgrade of the customer’s environment when transitioning to the Identity Security Platform.
  • Assist Privilege Cloud customers with developing, managing, and executing project plans and timelines associated with the customer’s transition to the Identity Security Platform.
  • Guide the customer through Identity Security best practices associated with changes to their existing practices and processes in respect to the upgrade or migration to the Identity Security Platform.
  • Collaborate with R&D, Product Management, and other stakeholders to execute and continually improve the experience of upgrading and transforming customers' Privilege deployment to CyberArk’s new Identity Security Platform.

Requirements:

  • 3+ years of professional work experience in an enterprise software company or systems integrator.
  • 2+ years of experience at a SaaS, security, or IT vendor in a technical customer-facing role.
  • Experience setting up and installing enterprise software on Windows and Unix platforms.
  • Experience with Active Directory and IDP systems.
  • Ability to understand critical issues and bring appropriate resolution to complex problems.
  • Ability to anticipate risks and devise solutions in the moment.
  • Ability to understand enterprise customers and their needs.
  • Excellent organizational skills.
  • Excellent communication skills and extensive experience working with clients in an enterprise environment.
  • Strong written and verbal communication skills.
  • Security+ or similar security certifications are preferred.