Netflix Content Design Manager Member Experience 

United States, Oregon 

558608057

This role can be hybrid, but is best suited for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA.

About You

What You’ll Do

• Lead and manage a diverse, globally-minded team of Content Designers, providing guidance, feedback, and support to help them reach their full potential.

• Drive and execute Content Design strategies for Netflix’s streaming experience that stay ahead of the growing business and elevate the user experience.

• Ensure high-quality and timely deliverables for end-to-end product copy and strong narrative journeys within and across product areas that live up to our brand promise.

• Partner with other design, writing, product, and engineering leaders on strategic visions for Netflix consumer messaging, live programming, Netflix's Premium membership plan, Tudum (Netflix’s official companion website) and other member-facing offerings.

• Provide strategic clarity and focus while identifying and unblocking barriers to success

• Foster excellence through collaboration and encourage an inclusive, open environment that makes space for different views and work styles

• Strategize at multiple altitudes simultaneously, seeing the big picture and aligning your team’s objective with broader business goals — across verticals.

Qualifications

• 4+ years of experience managing and scaling innovative Content Design teams.

• Adept at navigating complex organizational structures in 0-to-1 products or new business areas.

• Highly skilled at aligning multiple stakeholders, including at the Director and VP level.

• Relentless in problem solving and driving clarity through communication, collaboration, and feedback.

• Experience developing, guiding, and scaling language systems, content frameworks, and other Content Design deliverables.

• Experience working on global products and partnering with Globalization.

• Experience partnering with UX Research on a/b testing and language experiments.

• Experience with Content Design deliverables for OTT streaming services, digital merchandising, and/or consumer messaging preferred.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000-$515,000.See more detail about our Benefits

Job is open for no less than 7 days and will be removed when the position is filled.