The future is what you make it.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Key Responsibilities:
- Coordinate and provide guidance to Site technicians under minimal supervision from Field Service Supervisor/Account Manager
- Lead technical roadmap process with assistance from Account Manager
- Manage, coordinate, and deliver Small Service Jobs and SPOT jobs with minimal supervision
- Work with Service Manager to Maximize spot and Small Service Jobs revenues
- Understand Honeywell contracts with (Building Automation/HVAC) and be able to clearly articulate it
- Ability to escalate items to drive solutions
- Provide support to Account Manager/Field Service Support for quoting new opportunities on HVAC
- Be able to work independently onsite on HVAC contracts as an Honeywell representative
- Be technically strong to provide solution design and commissioning on Building Automation/HVAC as key deliverables
- Supports and incorporates a continuous quality improvement philosophy that encourages innovation, cooperation and teamwork
- Coordinate Honeywell resources on site to maximize productivity and adherence to contract performance objectives
- Help in Honeywell team technical development by providing training and sharing knowledge with junior technicians.
YOU MUST HAVE
- Minimum of 2+ years of experience within technical or business field
- Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act.
- Able to work after hours to attend urgent calls on a rotational basis on call
- A valid driver’s license.
WE VALUE
- Post-Secondary education in an engineering or technical field
- Training/Certification on Honeywell software programming tools.
- Training/Certification on Networking protocols and products.
- Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
- Demonstrated ability to use tools and test equipment.
- Previous industry experience
- Self motivated individual with good communication and interpersonal skills and the ability to recognize and sell system enhancements
- Previous technical/installation experience
- Previous customer service experience.
Additional Information - JOB ID: req448347
- Category: Customer Experience
- Location: 2181 Premier Way, Suite 160,Sherwood Park,Alberta,T8H 2V1,Canada
- Nonexempt