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Walmart USA Principal Design Researcher - Associate Listening Experience United States, Arkansas, Bentonville 555844781
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What you’ll do:
- Employee Experience Strategy: Develop and implement a comprehensive Associate Experience strategy that aligns with business goals and enhances Associate belonging, engagement, and retention.
- Culture & Engagement: Lead efforts to measure and improve belonging and engagement through surveys, focus groups, and direct Associate feedback.
- Program Development: Design and execute initiatives that enhance the Associate Experience, including onboarding, career development, well-being, and recognition programs.
- Data & Insights: Analyze Associate engagement and workforce data to identify trends, gaps, and opportunities for improving the employee experience. Provide insights to leadership to drive informed decision-making.
- Technology & Tools: Evaluate and implement digital tools and platforms that enhance communication, collaboration, and engagement among Associates.
- Cross-functional Collaboration: Work with HR, leadership, and business teams to ensure alignment of Associate Experience initiatives with broader organizational objectives.
- Change Management: Lead change initiatives to ensure smooth transitions during organizational changes, mergers, or restructuring efforts.
- Benchmarking & Best Practices: Stay up to date on industry trends, best practices, and benchmarks to continuously improve employee experience strategies.
What you’ll bring:
- Advanced Analytical Skills: Proficiency in advanced data analysis techniques and tools (e.g., SPSS, R, Python, SQL) to interpret complex datasets and drive strategic decisions.
- Experience with Experience Management Platforms: Familiarity with industry-standard Experience Management tools, such as Qualtrics, NICE, Verint, Medallia, or similar platforms.
- Adaptability: Experience leading large-scale, global programs in a high-growth, fast-paced organization with a strong focus on innovation and continuous improvement.
- Cross-Functional Collaboration: Proven track record of working effectively across departments and functions, particularly in coordinating with Engineering, Product, and Operations.
- Strategic Thinking: Ability to simplify complex problems, think big, and develop scalable solutions that align with Walmart’s people led, tech-powered strategy.
- Master’s or PhD degree in I/O Psychology, Organizational Behavior, Marketing Research, or a related field.
- 10+ years of experience in employee experience, customer experience, organizational development, or a related function.
- Background in Experience Technology, AI-driven employee tools, or automation to enhance employee experience.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 2: 7 years' experience in market research, business analysis, UX design research, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
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